Jobs in Kanagawa – Customer Services | Neovia Logistics Services, LLC November 2024

Jobs in Kanagawa  –  Where every business is handled with care. We are more than just a leading contract logistics provider. We prioritize the human touch, forging personal, long-lasting relationships – collaborating closely and utilizing the latest in innovative technologies, AI, and automation in everything we do.

Jobs Mie Japan – Full-Time English Teacher | Pals English School November 2024

Closing Date: 26 Nov 2024

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1 day

Jobs Tokyo Japan – Professional Educators | SOLTILO GSA International School November 2024

Closing Date: 26 Nov 2024

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20/11/2024

Who We Are and What We Do As a specialized, pure play, third-party contract logistics provider, we combine technical expertise and hands-on service to meet your logistics and supply chain needs with care and attention to detail. Neovia Sustainability Mission Statement: To build a better tomorrow by partnering with our customers and suppliers through innovative solutions that support a sustainable future for the environment and our communities.

Jobs Tokyo Japan – Online Data Analyst | TELUS Digital AI INC November 2024

Closing Date: 26 Nov 2024

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16/11/2024

Many people misunderstand in finding a job because they only see it in terms of salary or follow their friends. In fact, having a good job is the same as choosing your will. Choose your job that really suits your hobby and criteria. Finding a job is everyone’s desire to be able to meet their daily economy and for their future to be brighter if they get a job that matches their expectations. How can you get a job that suits your desires and according to the expectations you want. Of course you have to be able to do everything by studying a lot and should learn some special strategies in order to be accepted in the desired job. Of course you have to apply for several jobs that concern and relate to the skills you have So that it is easier for you to do some of the jobs and responsibilities that exist because you already have the talent and basic capital to work.

With the addition of buildings and facilities, it can be a support in serving the community who come for treatment and help in the healing process of patients. We always provide continuous and professional services to patients and carry out development with science and technology as well as competent and professional human resources.

Jobs Japan Neovia Logistics Services, LLC

JobRequirements :

• At least 3-5 years relevant experience
• Knowledge of IT WMS system is preferable
• Requires W/H operation and people management experience
• English skill is preferable
• To be Team worker /Customer service orientated and Good follow-up

ROLE AND RESPONSIBILITIES :

• Manages customer(domestic dealers) enquiries and monitors, investigates and resolves customer claims on discrepant parts.
• Initiate the regular client meetings including the preparing the agendas leading /cooperating with other supervisors
• Manage the facility tour for the internal/external clients if required.
• Conducts the client meetings to cope with the system issue or the exceptional incidents to settle them in a good manner.
• Manages order processing, order reverse, invoicing, monitoring & follow up for on-time order completion.
• Manages to prepare shipping documents, update system and prepares and generate reports for upper management level.
• Performs emergency or designated shipping request with customer services associates and related team, this requires handles, picks or packs the material.
• Supervises the personnel to ensure completion of assigned tasks in accordance with established processes. Ensures parts inventory is processed in a safe, efficient and timely manner. Responds to client calls and makes immediate decisions to resolve the issue.
• Contributes to the development of an effective work force by assigning, directing and motivating employees to conform, defined and documented processes. Provides necessary on the job training.
  Improves productivity and quality by taking ownership of the process. Leads teams working on problem resolution and process improvement. Maintains high employee morale by ensuring basic elements of work discipline are delivered.
  Conducts daily Safety meetings and observes employees for unsafe behavior, correcting behavior through counseling.
• Supervises or manages a work unit of employees where planning, scheduling, monitoring and reviewing work of subordinates is required. The position is responsible for all personnel issues and performance evaluation of subordinates.
• Typical internal customers include a Department or Business/Service Unit in a Division. External contacts include various customers and vendors throughout worldwide markets. The position is challenged to quickly and correctly identify problems. The incumbent generally resolves issues by following departmental guidelines or applying a solution that worked in the past. The incumbent is free to determine the best way to complete job assignments in order to achieve desired results. Work is reviewed after completion, except in the most complex or high impact situations. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, Part Quality, etc.
• Reviews mechanically generated grief listing and receiving discrepancy notices for operations. Obtains inquiries and source documents and stitched receipt, cancellation, allocation, etc., transactions to determine reason for discrepancy. History files are checked to verify previous on-hand balance status. Determines best method of discrepancy resolution. Initiates appropriate documentation to adjust on-hand quantities to reconcile nonrevenue and facility records. Coordinates corrective methods with appropriate facility personnel and subsequent transactions to ensure records are in balance, reallocations have been established, backorder files are updated, etc.
• Supervises hourly personnel to ensure completion of assigned tasks in accordance with established processes. Ensures parts inventory is received, processed and stored in a safe , efficient and timely manner. Responds to client calls and makes immediate decisions to resolve the issue. • Conducts daily systems checks to ensure WMS performance and connection between Client’s system to ensure smooth running of operations.
• Acts as a liaison with client’s IT group and the internal IT team in India. • Handles testing in WMS Quality and Testing environment on new implementations.
• Receives, resolves and responds to clients/customers’ correspondence on systems issues with an appropriate internal team.
• Conducts daily systems checks to ensure WMS performance and connection between Client’s system to ensure smooth running of operations.
• Supports WMS issues with operations supervisors
• Manages/Handles the helpdesk work for a clients’user access to Neovia network until 20:00PM.
• Any other tasks as and when assigned by company.

Neovia Logistics Services, LLC

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