Jobs New Jersey – Fuel Associate | WaWa September 2024

Jobs New Jersey – Wawa is a privately held, family-owned company with 200+ years in American business. Our story is rooted in values, driven by purpose, and bound for growth. Our purpose goes beyond filling customer orders. We are committed to fulfilling lives every day and creating meaningful personal connections that make a real difference in the lives of our customers, our associates, and the communities we serve.

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Creating personal connections with customers and communities started with our first store, supported by a culture rooted in six core values. Find press releases, media kits and fact sheets, news items, and announcements about Wawa. While bound for growth and spreading our wings to reach new markets, our flock remains focused on our people-first culture and growing community partnerships. Get the latest information and updates on our expansion plans.

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We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

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Jobs New Jersey WaWa 

Job Summary :

• The Fuel Associate works in support of the store management team to facilitate the completion of gasoline related customer service and tasks. Delivers fuel safety, customer service and ensures fuel court related tasks are completed with efficiency and consistency. The Fuel Associate is expected to properly execute all cash management processes, including cash handling, credit card processes and related safety procedures.  The Fuel Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day.

Basic Qualifications:

• Pursuit of or high school diploma or equivalent preferred
• Prior cash register and/or cash handling experience preferred

Essential Functions:

• Ability to work well individually as well as in a team environment
• Good communication skills
• Excellent customer service skills
• Ability to learn processes and procedures and demonstrate on a daily basis
• Ability to work overtime when needed
• Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures.
• Perform the following physical behaviors continuously throughout their shift:  standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons
• Perform the following physical behaviors occasionally during their shift: bending, stooping, squatting, crouching, kneeling, pushing and reaching below waist
• Must be able to lift and carry up to 50 lbs.
• Must be at least 16 years old
• Must have reliable transportation
• Must be able to tolerate exposure to cleaning products
• Ability to withstand extreme environmental conditions

Principal Duties:

• Greet customers at kiosk/fuel dispenser and provide an enjoyable fuel experience for all customers. Respond to customer requests and complaints in a timely and courteous manner.  Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
• Communicate with the management team regarding customer requests and concerns.
• Assist fuel customers by determining need (fuel type, amount, etc), programming fuel dispenser, and pumping fuel.
• Operate the point of sale as per corporate standards and maintain proper cash levels. Process cash and credit payments and use cash register to dispense change/receipt at completion of service.
• Complete outdoor housekeeping functions including using outdoor power equipment, cleaning, power washing, sweeping, cleaning oil and gas spills and picking up and emptying trash.  Wipe down the fuel area and restock all fuel area supplies and products.
• Replace receipt paper and ensure that credit card payment area has not been tampered with.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa’s policy manual, training materials and other publications.
• Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.
• Complete other tasks as assigned by store management.

WaWa 

Store 8318 – 200 Harrison Ave, Kearny, NJ, 07032